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Privacy Policy for Christmas at Lumiere

Last updated: September 6, 2024

Introduction

At Christmas at Lumiere (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure your information is handled securely. By visiting our website or attending our events, you agree to the practices described in this policy.

  1. Information We Collect

We collect various types of information to provide you with an enhanced experience, including:

  • Personal Information: When you register for an event, subscribe to our newsletter, purchase tickets, or sign up for contests or giveaways, we may collect personal details such as your name, email address, phone number, postal address, and payment information.
  • Non-Personal Information: We may collect non-personal information such as browser type, IP address, cookies, and website usage data, which helps us understand how our site is used and how we can improve it.
  • Event Participation: When attending our events, we may collect photos or videos that may include you as part of crowd scenes. If you participate in any special photo opportunities, you may be asked for permission to use your images for promotional purposes.
  1. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: We use your personal information to manage event registrations, process ticket purchases, and facilitate any promotional giveaways.
  • Marketing and Communications: With your consent, we may use your email or phone number to send you promotional offers, updates on events, and newsletters. You can opt out of these communications at any time.
  • Improvement of Services: Non-personal information helps us understand user behavior on our website, which allows us to improve our services, create better user experiences, and manage website performance.
  1. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following situations:

  • Service Providers: We may share your information with third-party service providers (such as payment processors or marketing platforms) to facilitate transactions and communications.
  • Legal Obligations: If required by law or to protect the rights, safety, or property of our company, customers, or the public, we may share your personal information as necessary.
  • Promotional Partnerships: If you participate in contests or giveaways, we may share relevant information with our partners to facilitate prize fulfillment.
  1. Data Security

We take the security of your information seriously. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

  1. Your Rights

You have the right to:

  • Access and Update: You may request to access or update the personal information we hold about you.
  • Opt-Out: You can unsubscribe from our marketing communications at any time by following the instructions in the email or by contacting us.
  • Request Deletion: In certain circumstances, you may request that we delete your personal information from our records.
  1. Use of Cookies

Our website uses cookies and similar technologies to enhance user experience. Cookies allow us to remember your preferences, track website usage, and tailor content and ads. You may manage your cookie preferences through your browser settings.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, so we encourage you to review their privacy policies before providing them with any personal information.

  1. Children’s Privacy

We do not knowingly collect personal information from children under 13 years old. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date. We encourage you to review this policy periodically.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

Christmas at Lumiere
1225 Lumiere Lane | Stonewall, LA 71078 | [email protected]